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Online, physical or both?
Start online
Open the official INEC CVR portal, check the current service notice and choose Lost or Damaged PVC. Then sign in, retrieve the existing voter record and confirm that the record displayed belongs to you.
A physical step is required
The in-person or assisted stage stated in this guide is: Follow INEC's official pickup or status information for collection rather than paying an unofficial intermediary.
Find official offices/centres →If this specific process gets stuck
Use INEC's official support/contact route and quote the reference generated by this application.
View agency guidance →Only authorised routes. We never present an unofficial agent, cybercafé or third-party payment page as an alternative unless the responsible agency authorises it.
Documents, details and prerequisites you need
This is the complete pre-start checklist from the verified guide. Each item below explains what it is for, where it enters the process and whether the official source actually specifies an original, copy or upload.
An existing INEC voter registration record
- Why you need it
- Used to locate the taxpayer record connected to the transaction.
- Where it is used
- Most directly connected to step 2: Sign in, retrieve the existing voter record and confirm that the record displayed belongs to you.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
Portal account/sign-in details when requested
- Why you need it
- Used to access the official portal or the applicant's existing record.
- Where it is used
- Most directly connected to step 1: Open the official INEC CVR portal, check the current service notice and choose Lost or Damaged PVC.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
For a damaged card, an image of the damaged/defaced card when the portal requests supporting evidence
- Why you need it
- Used to locate the taxpayer record connected to the transaction.
- Where it is used
- Most directly connected to step 3: Choose the reason for replacement. INEC's replacement guide says a damaged/defaced card request may require an image of the damaged card, while a lost-card request does not use that damaged-card upload.
- Original, copy or upload?
- A digital upload is explicitly part of step 3. Prepare a clear file that follows the portal's size/format rules.
Ability to complete the identity photograph step used by INEC for a replacement request
- Why you need it
- Used for the applicant image or identity record. Follow the exact size/background/ICAO rule shown by the responsible agency.
- Where it is used
- Most directly connected to step 4: Complete the identity-photo step required by INEC, submit the request and keep the replacement request slip sent or displayed by the portal.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
Step-by-step instructions
Follow the process in order. Each step also shows what to have ready, what to check before continuing and what evidence to keep. Where the agency does not publish an extra requirement, this guide does not invent one.
Open the official INEC CVR portal, check the current service notice and choose Lost or Damaged PVC.
- For a damaged card, an image of the damaged/defaced card when the portal requests supporting evidence
- An existing INEC voter registration record
- Portal account/sign-in details when requested
Make sure the displayed record is the correct person/entity and that the information matches the evidence you are using.
Keep any reference, confirmation, screenshot or acknowledgement generated by the official route.
Sign in, retrieve the existing voter record and confirm that the record displayed belongs to you.
- An existing INEC voter registration record
- Portal account/sign-in details when requested
Make sure the displayed record is the correct person/entity and that the information matches the evidence you are using.
Keep any reference, confirmation, screenshot or acknowledgement generated by the official route.
Choose the reason for replacement. INEC's replacement guide says a damaged/defaced card request may require an image of the damaged card, while a lost-card request does not use that damaged-card upload.
- For a damaged card, an image of the damaged/defaced card when the portal requests supporting evidence
- Ability to complete the identity photograph step used by INEC for a replacement request
- Portal account/sign-in details when requested
Check that every file belongs to the correct applicant/record, is readable and matches the portal prompt before upload.
Keep the application/reference number, acknowledgement or confirmation generated after submission.
Complete the identity-photo step required by INEC, submit the request and keep the replacement request slip sent or displayed by the portal.
- Ability to complete the identity photograph step used by INEC for a replacement request
- Portal account/sign-in details when requested
- For a damaged card, an image of the damaged/defaced card when the portal requests supporting evidence
Check that every file belongs to the correct applicant/record, is readable and matches the portal prompt before upload.
Keep the application/reference number, acknowledgement or confirmation generated after submission.
Follow INEC's official pickup or status information for collection rather than paying an unofficial intermediary.
- An existing INEC voter registration record
- Ability to complete the identity photograph step used by INEC for a replacement request
Confirm the service, applicant/entity details and amount on the official payment screen before paying. Do not continue from an unsolicited payment link.
Keep the official receipt, payment reference or transaction ID.
What exactly happens next?
Keep the application/reference number, payment receipt, acknowledgement or downloadable record produced by this service.
Follow INEC's official pickup or status information for collection rather than paying an unofficial intermediary.
For this guide, the last published process step is: Follow INEC's official pickup or status information for collection rather than paying an unofficial intermediary.
Use INEC's official support channel with the application/reference details.
Quick answers about Replace lost or damaged PVC
Direct answers to the questions people commonly search for, using the same verified fee, requirements, route and timeline shown in this guide.
How much does Replace lost or damaged PVC cost in 2026?
No portal fee stated — INEC's current CVR page does not publish an online application fee for the Lost or Damaged PVC request.
What do I need for Replace lost or damaged PVC?
The current verified checklist includes An existing INEC voter registration record, Portal account/sign-in details when requested, and For a damaged card, an image of the damaged/defaced card when the portal requests supporting evidence. Open the requirements section below for the complete list and any service-specific evidence.
Can I do Replace lost or damaged PVC online?
Online + physical visit. Open the official INEC CVR portal, check the current service notice and choose Lost or Damaged PVC. Then sign in, retrieve the existing voter record and confirm that the record displayed belongs to you. The in-person or assisted stage stated in this guide is: Follow INEC's official pickup or status information for collection rather than paying an unofficial intermediary.
How long does Replace lost or damaged PVC take?
The responsible agency does not currently publish a reliable fixed completion timeline in the official sources used for this guide.
Where do I start Replace lost or damaged PVC?
Open the official INEC CVR portal, check the current service notice and choose Lost or Damaged PVC. Then sign in, retrieve the existing voter record and confirm that the record displayed belongs to you.
Important notes
- A replacement keeps the existing voter identity; do not create another voter registration because the physical card is missing.
- INEC's portal currently labels a downloadable PVC feature as a limited pilot/coming-soon feature, so do not assume a digital PVC is available to every applicant.
- This page explains only the administrative replacement process.
Common questions
These answers are generated from the verified requirements, route, fee, timeline and official-source notes for this specific service.
What should I prepare before I start?
Prepare before you begin by gathering every item below. The detailed checklist above explains why each one is needed, where it is used, and whether the official source specifies an original, copy or upload.
- An existing INEC voter registration record — Eligibility / prerequisite
- Portal account/sign-in details when requested — Identity / account detail
- For a damaged card, an image of the damaged/defaced card when the portal requests supporting evidence — Document
- Ability to complete the identity photograph step used by INEC for a replacement request — Document
Can I do this online, or do I need to visit an office?
Online + physical visit. Open the official INEC CVR portal, check the current service notice and choose Lost or Damaged PVC. Then sign in, retrieve the existing voter record and confirm that the record displayed belongs to you.
The in-person or assisted stage stated in this guide is: Follow INEC's official pickup or status information for collection rather than paying an unofficial intermediary.
How much does this service cost?
No portal fee stated — INEC's current CVR page does not publish an online application fee for the Lost or Damaged PVC request.
Pay only through the responsible agency or the official payment channel linked in this guide.
How long should it take?
The responsible agency does not currently publish a reliable fixed completion timeline in the official sources used for this guide.
Processing can still take longer where identity checks, document corrections, payment confirmation or manual review are required.
What happens after I submit or complete the main step?
Keep the evidence for Replace lost or damaged PVC: Keep the application/reference number, payment receipt, acknowledgement or downloadable record produced by this service.
Complete the final published step: Follow INEC's official pickup or status information for collection rather than paying an unofficial intermediary.
What should I do if the portal, payment or application gets stuck?
Use INEC's official support/contact route and quote the reference generated by this application.
Keep any application number, receipt, acknowledgement, transaction reference or screenshot that can help the agency trace the request.
What should I be careful about?
- A replacement keeps the existing voter identity; do not create another voter registration because the physical card is missing.
- INEC's portal currently labels a downloadable PVC feature as a limited pilot/coming-soon feature, so do not assume a digital PVC is available to every applicant.
How do I verify that these instructions are current?
This guide was last checked on 2026-10-02. The official government or agency sources used to verify it are listed directly below this section.
Where an agency changes a fee, deadline or procedure, the official source takes priority over this independent guide.
Is MyNigeriaGuide the government website for this service?
No. MyNigeriaGuide is an independent information service. Applications, payments, approvals and final decisions remain with the responsible government agency.
Official sources
These are the government or agency pages used to verify this guide. Open them directly whenever you want to confirm the source.
See something outdated?
Correction reporting is checked only when you choose to report an issue, keeping normal guide loads lighter.