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Online, physical or both?
Use the official online route
Create an account on, or sign in to, the NPC self-service platform using the identity details required by the Commission for the certificate holder. Then open the Certificate Reissuance service for an existing birth record; do not use this route if the person has never had a birth record registered.
No mandatory physical visit is stated in the sources we currently use
The in-person or assisted stage stated in this guide is: Open the Certificate Reissuance service for an existing birth record; do not use this route if the person has never had a birth record registered.
Find official offices/centres →If this specific process gets stuck
Use the National Population Commission's official self-service/status route or the responsible registration centre with the application reference.
View agency guidance →Only authorised routes. We never present an unofficial agent, cybercafé or third-party payment page as an alternative unless the responsible agency authorises it.
Documents, details and prerequisites you need
This is the complete pre-start checklist from the verified guide. Each item below explains what it is for, where it enters the process and whether the official source actually specifies an original, copy or upload.
NPC self-service account
- Why you need it
- Used to access the official portal or the applicant's existing record.
- Where it is used
- Most directly connected to step 1: Create an account on, or sign in to, the NPC self-service platform using the identity details required by the Commission for the certificate holder.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
NIN-linked account setup as required by NPC
- Why you need it
- Used to match the applicant to the National Identity Database or to verify NIN-linked biodata where this service requires identity matching.
- Where it is used
- Most directly connected to step 1: Create an account on, or sign in to, the NPC self-service platform using the identity details required by the Commission for the certificate holder.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
Existing NPC birth-record/certificate reference plus the name, date of birth and other record details needed to match the old record
- Why you need it
- Used to locate the taxpayer record connected to the transaction.
- Where it is used
- Most directly connected to step 2: Open the Certificate Reissuance service for an existing birth record; do not use this route if the person has never had a birth record registered.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
Step-by-step instructions
Follow the process in order. Each step also shows what to have ready, what to check before continuing and what evidence to keep. Where the agency does not publish an extra requirement, this guide does not invent one.
Create an account on, or sign in to, the NPC self-service platform using the identity details required by the Commission for the certificate holder.
- NPC self-service account
- Existing NPC birth-record/certificate reference plus the name, date of birth and other record details needed to match the old record
- NIN-linked account setup as required by NPC
Check that every file belongs to the correct applicant/record, is readable and matches the portal prompt before upload.
Keep any reference, confirmation, screenshot or acknowledgement generated by the official route.
Open the Certificate Reissuance service for an existing birth record; do not use this route if the person has never had a birth record registered.
- Existing NPC birth-record/certificate reference plus the name, date of birth and other record details needed to match the old record
Check that every file belongs to the correct applicant/record, is readable and matches the portal prompt before upload.
Keep the application/reference number, acknowledgement or confirmation generated after submission.
Enter the existing birth-record details and complete the NIN linking or identity-verification step shown by NPC so the platform can match the request to the correct record.
- Existing NPC birth-record/certificate reference plus the name, date of birth and other record details needed to match the old record
Review names, numbers, dates, contact details and selections before final submission because corrections may require a separate official process.
Keep the application/reference number, acknowledgement or confirmation generated after submission.
Review the record and request details, complete any official charge shown by the NPC platform and submit the digital reissuance request.
- Existing NPC birth-record/certificate reference plus the name, date of birth and other record details needed to match the old record
Review names, numbers, dates, contact details and selections before final submission because corrections may require a separate official process.
Keep the application/reference number, acknowledgement or confirmation generated after submission.
Return to the self-service dashboard to follow the request and, once the certificate is available, download it and verify the personal and birth details.
- Existing NPC birth-record/certificate reference plus the name, date of birth and other record details needed to match the old record
- NPC self-service account
Check that every file belongs to the correct applicant/record, is readable and matches the portal prompt before upload.
Keep the application/reference number, acknowledgement or confirmation generated after submission.
What exactly happens next?
Keep the application/reference number, payment receipt, acknowledgement or downloadable record produced by this service.
Return to the self-service dashboard to follow the request and, once the certificate is available, download it and verify the personal and birth details.
For this guide, the last published process step is: Return to the self-service dashboard to follow the request and, once the certificate is available, download it and verify the personal and birth details.
Use the National Population Commission's official self-service/status route or the responsible registration centre with the application reference.
Important notes
- This route is for reissuing an existing record, not creating a new birth record.
Common questions
These answers are generated from the verified requirements, route, fee, timeline and official-source notes for this specific service.
What should I prepare before I start?
Prepare before you begin by gathering every item below. The detailed checklist above explains why each one is needed, where it is used, and whether the official source specifies an original, copy or upload.
- NPC self-service account — Identity / account detail
- NIN-linked account setup as required by NPC — Identity / account detail
- Existing NPC birth-record/certificate reference plus the name, date of birth and other record details needed to match the old record — Document
Can I do this online, or do I need to visit an office?
Mostly online. Create an account on, or sign in to, the NPC self-service platform using the identity details required by the Commission for the certificate holder. Then open the Certificate Reissuance service for an existing birth record; do not use this route if the person has never had a birth record registered.
The in-person or assisted stage stated in this guide is: Open the Certificate Reissuance service for an existing birth record; do not use this route if the person has never had a birth record registered.
How much does this service cost?
Check current NPC self-service portal.
Pay only through the responsible agency or the official payment channel linked in this guide.
How long should it take?
The responsible agency does not currently publish a reliable fixed completion timeline in the official sources used for this guide.
Processing can still take longer where identity checks, document corrections, payment confirmation or manual review are required.
What happens after I submit or complete the main step?
Keep the evidence for Digital birth certificate reissuance: Keep the application/reference number, payment receipt, acknowledgement or downloadable record produced by this service.
Complete the final published step: Return to the self-service dashboard to follow the request and, once the certificate is available, download it and verify the personal and birth details.
What should I do if the portal, payment or application gets stuck?
Use the National Population Commission's official self-service/status route or the responsible registration centre with the application reference.
Keep any application number, receipt, acknowledgement, transaction reference or screenshot that can help the agency trace the request.
What should I be careful about?
- This route is for reissuing an existing record, not creating a new birth record.
How do I verify that these instructions are current?
This guide was last checked on 2026-09-28. The official government or agency sources used to verify it are listed directly below this section.
Where an agency changes a fee, deadline or procedure, the official source takes priority over this independent guide.
Is MyNigeriaGuide the government website for this service?
No. MyNigeriaGuide is an independent information service. Applications, payments, approvals and final decisions remain with the responsible government agency.
Official sources
These are the government or agency pages used to verify this guide. Open them directly whenever you want to confirm the source.
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