Official agency
Nigerian Electricity Regulatory Commission
Electricity metering, billing, tariffs and consumer-redress guidance.
Visit official website ↗ElectricityVerified
Apply for prepaid meter
The NERC-backed metering route, what to confirm before paying and what happens after a Meter Asset Provider payment.
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Paid meter not installed
How to document a delayed MAP meter, complain to the DisCo and escalate if the installation remains unresolved.
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Dispute estimated bill
What NERC's billing rules say and how to challenge an estimated bill with the DisCo before escalating the complaint.
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Escalate electricity complaint
The complaint ladder from your DisCo to the correct electricity regulator, including the records you should keep.
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Check electricity band
What Bands A–E mean under the Service-Based Tariff framework and where to confirm the band actually applied to your account.