Insurance services in Nigeria
Official policy-validation and insurance verification services.
Insurance guides
Insurance questions people commonly ask
Direct answers checked against official agency guidance, with links to the exact MyNigeriaGuide process when you need the full steps.
How can I check whether a vehicle insurance policy is valid?
NIBSS provides *565*11# as an official USSD validation service. Enter the vehicle registration number and the service returns the policy-validity information available for that registration.
Relevant guides: Validate vehicle insurance
How much does the NIBSS vehicle-insurance validation check cost?
NIBSS currently states that the *565*11# validation lookup has a ₦20 service fee. Keep enough airtime on the line before starting the USSD session.
Relevant guides: Validate vehicle insurance
What does 'vehicle registration number not found' mean on *565*11#?
NIBSS says this response can mean the registration number is invalid, the vehicle has never had valid insurance cover, or its previous cover expired more than one year ago. Recheck the registration number and contact the insurer if a current policy should exist.
Relevant guides: Validate vehicle insurance
Does a successful *565*11# check replace the motor-insurance policy document?
No. The USSD service is a validation check for the registration number. Keep the insurer-issued policy evidence and use the insurer's own claims or correction process when you need policy servicing.
Relevant guides: Validate vehicle insurance