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Online, physical or both?
Follow the official agency route
Dial *565*11# from your mobile phone to open the NIBSS vehicle-insurance validation service. Then enter the vehicle registration number exactly as it appears on the vehicle record and submit the USSD request.
Physical requirement is not clearly stated
The current sources for Validate vehicle insurance do not state a compulsory walk-in stage for the standard route.
Find official offices/centres →If this specific process gets stuck
Use NIBSS's official support/contact route and quote the reference generated by this application.
View agency guidance →Only authorised routes. We never present an unofficial agent, cybercafé or third-party payment page as an alternative unless the responsible agency authorises it.
What you need to know before you continue
Important service-specific details that affect how you apply, what route to use, or what to avoid.
How can I check whether a vehicle insurance policy is valid?
NIBSS provides *565*11# as an official USSD validation service. Enter the vehicle registration number and the service returns the policy-validity information available for that registration.
Verify with NIBSS 565 USSD validation services ↗How much does the NIBSS vehicle-insurance validation check cost?
NIBSS currently states that the *565*11# validation lookup has a ₦20 service fee. Keep enough airtime on the line before starting the USSD session.
Verify with NIBSS 565 USSD validation services ↗What does 'vehicle registration number not found' mean on *565*11#?
NIBSS says this response can mean the registration number is invalid, the vehicle has never had valid insurance cover, or its previous cover expired more than one year ago. Recheck the registration number and contact the insurer if a current policy should exist.
Verify with NIBSS 565 USSD validation services ↗Does a successful *565*11# check replace the motor-insurance policy document?
No. The USSD service is a validation check for the registration number. Keep the insurer-issued policy evidence and use the insurer's own claims or correction process when you need policy servicing.
Verify with NIBSS 565 USSD validation services ↗Documents, details and prerequisites you need
This is the complete pre-start checklist from the verified guide. Each item below explains what it is for, where it enters the process and whether the official source actually specifies an original, copy or upload.
The vehicle registration number exactly as issued for the vehicle
- Why you need it
- Used to locate the exact registered entity or application record.
- Where it is used
- Most directly connected to step 2: Enter the vehicle registration number exactly as it appears on the vehicle record and submit the USSD request.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
A mobile phone that can access the NIBSS *565# USSD service
- Why you need it
- Used for SMS, OTP, recovery or account identification where this service relies on a mobile number. Use a number you control.
- Where it is used
- Most directly connected to step 1: Dial *565*11# from your mobile phone to open the NIBSS vehicle-insurance validation service.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
Enough airtime for the ₦20 NIBSS USSD service charge
- Why you need it
- This item is explicitly listed in the verified pre-start requirements for this service. Have it ready before beginning so the application is not interrupted.
- Where it is used
- Most directly connected to step 1: Dial *565*11# from your mobile phone to open the NIBSS vehicle-insurance validation service.
- Original, copy or upload?
- The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
Step-by-step instructions
Follow the process in order. Each step also shows what to have ready, what to check before continuing and what evidence to keep. Where the agency does not publish an extra requirement, this guide does not invent one.
Dial *565*11# from your mobile phone to open the NIBSS vehicle-insurance validation service.
- A mobile phone that can access the NIBSS *565# USSD service
- The vehicle registration number exactly as issued for the vehicle
- Enough airtime for the ₦20 NIBSS USSD service charge
Use the official route linked on this guide and make sure you are working in the correct applicant/entity account before entering data.
Keep the linked phone/SIM and any official code or confirmation message private and accessible.
Enter the vehicle registration number exactly as it appears on the vehicle record and submit the USSD request.
- The vehicle registration number exactly as issued for the vehicle
- A mobile phone that can access the NIBSS *565# USSD service
- Enough airtime for the ₦20 NIBSS USSD service charge
Review names, numbers, dates, contact details and selections before final submission because corrections may require a separate official process.
Keep the application/reference number, acknowledgement or confirmation generated after submission.
Read the response returned by NIBSS; where the vehicle has a current policy, the session shows the policy-validity information.
- The vehicle registration number exactly as issued for the vehicle
- A mobile phone that can access the NIBSS *565# USSD service
- Enough airtime for the ₦20 NIBSS USSD service charge
Read the next screen or office instruction before moving on; do not assume an extra payment, document or visit is required unless the responsible agency asks for it.
Keep any reference, confirmation, screenshot or acknowledgement generated by the official route.
If the service reports that the registration number was not found, check the registration number for typing errors and confirm the insurance record with the insurer.
- The vehicle registration number exactly as issued for the vehicle
Make sure the displayed record is the correct person/entity and that the information matches the evidence you are using.
Keep the linked phone/SIM and any official code or confirmation message private and accessible.
If a policy should be active but NIBSS still does not return a valid record, contact the insurer that issued the policy and ask them to verify or correct the record before relying on the cover.
- The vehicle registration number exactly as issued for the vehicle
- A mobile phone that can access the NIBSS *565# USSD service
- Enough airtime for the ₦20 NIBSS USSD service charge
Check the finished document/result for spelling, identity details, reference numbers and status before relying on it.
Keep the final document/result plus any receipt or reference used to obtain it.
What exactly happens next?
Keep the application/reference number, payment receipt, acknowledgement or downloadable record produced by this service.
If a policy should be active but NIBSS still does not return a valid record, contact the insurer that issued the policy and ask them to verify or correct the record before relying on the cover.
For this guide, the last published process step is: If a policy should be active but NIBSS still does not return a valid record, contact the insurer that issued the policy and ask them to verify or correct the record before relying on the cover.
Use NIBSS's official support channel with the application/reference details.
Quick answers about Validate vehicle insurance
Direct answers to the questions people commonly search for, using the same verified fee, requirements, route and timeline shown in this guide.
How much does Validate vehicle insurance cost in 2026?
₦20 — NIBSS states that the *565*11# vehicle-insurance validation service costs ₦20 per lookup.
What do I need for Validate vehicle insurance?
The current verified checklist includes The vehicle registration number exactly as issued for the vehicle, A mobile phone that can access the NIBSS *565# USSD service, and Enough airtime for the ₦20 NIBSS USSD service charge. Open the requirements section below for the complete list and any service-specific evidence.
Can I do Validate vehicle insurance online?
Agency-guided. Dial *565*11# from your mobile phone to open the NIBSS vehicle-insurance validation service. Then enter the vehicle registration number exactly as it appears on the vehicle record and submit the USSD request. The current sources for Validate vehicle insurance do not state a compulsory walk-in stage for the standard route.
How long does Validate vehicle insurance take?
The responsible agency does not currently publish a reliable fixed completion timeline in the official sources used for this guide.
Where do I start Validate vehicle insurance?
Dial *565*11# from your mobile phone to open the NIBSS vehicle-insurance validation service. Then enter the vehicle registration number exactly as it appears on the vehicle record and submit the USSD request.
Important notes
- NIBSS says a 'vehicle registration number not found' response can mean the registration number is invalid, the vehicle has never had valid insurance cover, or the cover expired more than one year ago.
- Validation confirms what the NIBSS service returns for the registration number; it does not replace the policy document or insurer's own claims process.
Common questions
These answers are generated from the verified requirements, route, fee, timeline and official-source notes for this specific service.
What should I prepare before I start?
Prepare before you begin by gathering every item below. The detailed checklist above explains why each one is needed, where it is used, and whether the official source specifies an original, copy or upload.
- The vehicle registration number exactly as issued for the vehicle — Identity / account detail
- A mobile phone that can access the NIBSS *565# USSD service — Identity / account detail
- Enough airtime for the ₦20 NIBSS USSD service charge — Other requirement
Can I do this online, or do I need to visit an office?
Agency-guided. Dial *565*11# from your mobile phone to open the NIBSS vehicle-insurance validation service. Then enter the vehicle registration number exactly as it appears on the vehicle record and submit the USSD request.
The current sources for Validate vehicle insurance do not state a compulsory walk-in stage for the standard route.
How much does this service cost?
₦20 — NIBSS states that the *565*11# vehicle-insurance validation service costs ₦20 per lookup.
Pay only through the responsible agency or the official payment channel linked in this guide.
How long should it take?
The responsible agency does not currently publish a reliable fixed completion timeline in the official sources used for this guide.
Processing can still take longer where identity checks, document corrections, payment confirmation or manual review are required.
What happens after I submit or complete the main step?
Keep the evidence for Validate vehicle insurance: Keep the application/reference number, payment receipt, acknowledgement or downloadable record produced by this service.
Complete the final published step: If a policy should be active but NIBSS still does not return a valid record, contact the insurer that issued the policy and ask them to verify or correct the record before relying on the cover.
What should I do if the portal, payment or application gets stuck?
Use NIBSS's official support/contact route and quote the reference generated by this application.
Keep any application number, receipt, acknowledgement, transaction reference or screenshot that can help the agency trace the request.
What should I be careful about?
- NIBSS says a 'vehicle registration number not found' response can mean the registration number is invalid, the vehicle has never had valid insurance cover, or the cover expired more than one year ago.
- Validation confirms what the NIBSS service returns for the registration number; it does not replace the policy document or insurer's own claims process.
How do I verify that these instructions are current?
This guide was last checked on 2026-09-29. The official government or agency sources used to verify it are listed directly below this section.
Where an agency changes a fee, deadline or procedure, the official source takes priority over this independent guide.
Is MyNigeriaGuide the government website for this service?
No. MyNigeriaGuide is an independent information service. Applications, payments, approvals and final decisions remain with the responsible government agency.
Official sources
These are the government or agency pages used to verify this guide. Open them directly whenever you want to confirm the source.
See something outdated?
Correction reporting is checked only when you choose to report an issue, keeping normal guide loads lighter.