Banking•NIBSS

How to check the status of a NIP transfer with *565*5#

The official NIBSS USSD route for checking whether a recent Nigeria Instant Payment transfer was processed successfully, failed or is still awaiting processing.

VerifiedChecked 2026-09-29
WhatsAppShare text includes the current fee/status, last-checked date and this guide link. Watching saves a comparison snapshot on this device.
Cost₦20
TimelineThe tracker covers NIP transactions completed within the previous 48 hours.
RouteAgency-guided
AgencyNIBSS
Checked2026-09-29
My Process

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How to get this service

Online, physical or both?

Agency-guided
Recommended start

Follow the official agency route

Use the phone number linked to the sender's bank account and dial *565*5# to open the NIBSS NIP Transaction Tracker. Then enter the sender's account number when the USSD session requests it, then provide the exact amount of the transfer you want to check.

Physical / assisted stage

Physical requirement is not clearly stated

The current sources for Check NIP transfer status do not state a compulsory walk-in stage for the standard route.

Find official offices/centres →
If something blocks you

If this specific process gets stuck

Use NIBSS's official support/contact route and quote the reference generated by this application.

View agency guidance →

Only authorised routes. We never present an unofficial agent, cybercafé or third-party payment page as an alternative unless the responsible agency authorises it.

What you need to know before you continue

Important service-specific details that affect how you apply, what route to use, or what to avoid.

How can I check whether a recent NIP bank transfer succeeded?

NIBSS provides the *565*5# NIP Transaction Tracker for transfers completed within the previous 48 hours. Use the sender's registered phone number, account number and transaction amount to check the status.

Verify with NIBSS 565 USSD validation services ↗

Documents, details and prerequisites you need

This is the complete pre-start checklist from the verified guide. Each item below explains what it is for, where it enters the process and whether the official source actually specifies an original, copy or upload.

2 Identity / account details1 Payment / transaction evidence1 Other requirement
01
Identity / account detail

The sender's mobile phone number that is linked to the bank account used for the transfer

Why you need it
Used for SMS, OTP, recovery or account identification where this service relies on a mobile number. Use a number you control.
Where it is used
Most directly connected to step 1: Use the phone number linked to the sender's bank account and dial *565*5# to open the NIBSS NIP Transaction Tracker.
Original, copy or upload?
The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
02
Identity / account detail

The sender's bank account number

Why you need it
Used to access the official portal or the applicant's existing record.
Where it is used
Most directly connected to step 1: Use the phone number linked to the sender's bank account and dial *565*5# to open the NIBSS NIP Transaction Tracker.
Original, copy or upload?
The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
03
Payment / transaction evidence

The exact transaction amount for the NIP transfer being checked

Why you need it
This item is explicitly listed in the verified pre-start requirements for this service. Have it ready before beginning so the application is not interrupted.
Where it is used
Most directly connected to step 2: Enter the sender's account number when the USSD session requests it, then provide the exact amount of the transfer you want to check.
Original, copy or upload?
The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.
04
Other requirement

Enough airtime for the ₦20 NIBSS USSD service charge

Why you need it
This item is explicitly listed in the verified pre-start requirements for this service. Have it ready before beginning so the application is not interrupted.
Where it is used
Most directly connected to step 1: Use the phone number linked to the sender's bank account and dial *565*5# to open the NIBSS NIP Transaction Tracker.
Original, copy or upload?
The official sources used for this guide do not specify original vs copy here. Follow the exact portal or office prompt instead of assuming.

Step-by-step instructions

Follow the process in order. Each step also shows what to have ready, what to check before continuing and what evidence to keep. Where the agency does not publish an extra requirement, this guide does not invent one.

01
Follow up

Use the phone number linked to the sender's bank account and dial *565*5# to open the NIBSS NIP Transaction Tracker.

Have ready for this step
  • The sender's mobile phone number that is linked to the bank account used for the transfer
  • The sender's bank account number
  • The exact transaction amount for the NIP transfer being checked
Check before moving on

Review names, numbers, dates, contact details and selections before final submission because corrections may require a separate official process.

Keep as evidence

Keep the application/reference number, acknowledgement or confirmation generated after submission.

02
Verify details

Enter the sender's account number when the USSD session requests it, then provide the exact amount of the transfer you want to check.

Have ready for this step
  • The sender's mobile phone number that is linked to the bank account used for the transfer
  • The exact transaction amount for the NIP transfer being checked
  • The sender's bank account number
Check before moving on

Review names, numbers, dates, contact details and selections before final submission because corrections may require a separate official process.

Keep as evidence

Keep the application/reference number, acknowledgement or confirmation generated after submission.

03
Verify details

Review the result returned by NIBSS: a successful transfer is shown as successful, an unsuccessful transfer is shown as failed, and a missing transaction can mean the sending bank has not yet processed it.

Have ready for this step
  • The sender's mobile phone number that is linked to the bank account used for the transfer
  • The exact transaction amount for the NIP transfer being checked
  • The sender's bank account number
Check before moving on

Review names, numbers, dates, contact details and selections before final submission because corrections may require a separate official process.

Keep as evidence

Keep the application/reference number, acknowledgement or confirmation generated after submission.

04
Collect / finish

If the tracker shows that the transfer succeeded but the beneficiary has not received value, ask the beneficiary to contact their bank with the transfer details.

Have ready for this step
  • The sender's mobile phone number that is linked to the bank account used for the transfer
  • The exact transaction amount for the NIP transfer being checked
  • The sender's bank account number
Check before moving on

Check the finished document/result for spelling, identity details, reference numbers and status before relying on it.

Keep as evidence

Keep the final document/result plus any receipt or reference used to obtain it.

05
Payment

If the transfer failed and the expected reversal does not arrive, contact the sending bank with the transaction details instead of repeatedly paying for new USSD lookups.

Have ready for this step
  • The sender's mobile phone number that is linked to the bank account used for the transfer
  • The exact transaction amount for the NIP transfer being checked
  • The sender's bank account number
Check before moving on

Confirm the service, applicant/entity details and amount on the official payment screen before paying. Do not continue from an unsolicited payment link.

Keep as evidence

Keep the official receipt, payment reference or transaction ID.

After you submit

What exactly happens next?

Keep the evidence for Check NIP transfer status

Keep the application/reference number, payment receipt, acknowledgement or downloadable record produced by this service.

Complete the final published step

If the transfer failed and the expected reversal does not arrive, contact the sending bank with the transaction details instead of repeatedly paying for new USSD lookups.

Know what counts as completion

The tracker covers NIP transactions completed within the previous 48 hours.

Escalate with the right reference

Use NIBSS's official support channel with the application/reference details.

Quick answers about Check NIP transfer status

Direct answers to the questions people commonly search for, using the same verified fee, requirements, route and timeline shown in this guide.

How much does Check NIP transfer status cost in 2026?

₦20 — NIBSS states that the *565*5# NIP Transaction Tracker service costs ₦20 per lookup.

What do I need for Check NIP transfer status?

The current verified checklist includes The sender's mobile phone number that is linked to the bank account used for the transfer, The sender's bank account number, and The exact transaction amount for the NIP transfer being checked. Open the requirements section below for the complete list and any service-specific evidence.

Can I do Check NIP transfer status online?

Agency-guided. Use the phone number linked to the sender's bank account and dial *565*5# to open the NIBSS NIP Transaction Tracker. Then enter the sender's account number when the USSD session requests it, then provide the exact amount of the transfer you want to check. The current sources for Check NIP transfer status do not state a compulsory walk-in stage for the standard route.

How long does Check NIP transfer status take?

The tracker covers NIP transactions completed within the previous 48 hours.

Where do I start Check NIP transfer status?

Use the phone number linked to the sender's bank account and dial *565*5# to open the NIBSS NIP Transaction Tracker. Then enter the sender's account number when the USSD session requests it, then provide the exact amount of the transfer you want to check.

Important notes

  • NIBSS says the tracker only checks NIP transactions completed within the previous 48 hours.
  • The service must be used from the phone number linked to the sender's bank account.
  • A result of 'account not found' can mean the supplied phone number is not linked to the account number entered.

Common questions

These answers are generated from the verified requirements, route, fee, timeline and official-source notes for this specific service.

What should I prepare before I start?

Prepare before you begin by gathering every item below. The detailed checklist above explains why each one is needed, where it is used, and whether the official source specifies an original, copy or upload.

  • The sender's mobile phone number that is linked to the bank account used for the transfer — Identity / account detail
  • The sender's bank account number — Identity / account detail
  • The exact transaction amount for the NIP transfer being checked — Payment / transaction evidence
  • Enough airtime for the ₦20 NIBSS USSD service charge — Other requirement
Can I do this online, or do I need to visit an office?

Agency-guided. Use the phone number linked to the sender's bank account and dial *565*5# to open the NIBSS NIP Transaction Tracker. Then enter the sender's account number when the USSD session requests it, then provide the exact amount of the transfer you want to check.

The current sources for Check NIP transfer status do not state a compulsory walk-in stage for the standard route.

How much does this service cost?

₦20 — NIBSS states that the *565*5# NIP Transaction Tracker service costs ₦20 per lookup.

Pay only through the responsible agency or the official payment channel linked in this guide.

How long should it take?

The tracker covers NIP transactions completed within the previous 48 hours.

Processing can still take longer where identity checks, document corrections, payment confirmation or manual review are required.

What happens after I submit or complete the main step?

Keep the evidence for Check NIP transfer status: Keep the application/reference number, payment receipt, acknowledgement or downloadable record produced by this service.

Complete the final published step: If the transfer failed and the expected reversal does not arrive, contact the sending bank with the transaction details instead of repeatedly paying for new USSD lookups.

What should I do if the portal, payment or application gets stuck?

Use NIBSS's official support/contact route and quote the reference generated by this application.

Keep any application number, receipt, acknowledgement, transaction reference or screenshot that can help the agency trace the request.

What should I be careful about?
  • NIBSS says the tracker only checks NIP transactions completed within the previous 48 hours.
  • The service must be used from the phone number linked to the sender's bank account.
How do I verify that these instructions are current?

This guide was last checked on 2026-09-29. The official government or agency sources used to verify it are listed directly below this section.

Where an agency changes a fee, deadline or procedure, the official source takes priority over this independent guide.

Is MyNigeriaGuide the government website for this service?

No. MyNigeriaGuide is an independent information service. Applications, payments, approvals and final decisions remain with the responsible government agency.

Official sources

These are the government or agency pages used to verify this guide. Open them directly whenever you want to confirm the source.

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